Terms of service

Last updated: August 4, 2026

1. Agreement to these terms

These Terms of Service ("Terms") are a legally binding agreement between you and Hardline Group LLC ("Cipton," "Company," "we," "us," or "our") covering your use of cipton.com and any related site, page, or application (the "Site"), and your purchase of any product from us.

By using the Site or placing an order, you agree to these Terms. If you don't agree, don't use the Site.

We may change these Terms at any time. Changes take effect when posted, and we'll update the "Last updated" date above. Your continued use of the Site after changes are posted means you accept them. Any additional terms posted on the Site — including our Refund & Return Policy, Shipping Policy, and Privacy Policy — are part of these Terms.

2. Who can use the Site

You must be at least 18 years old to purchase from the Site. Our products may be used by people of many ages, but the account holder and purchaser must be an adult. By ordering, you confirm you're 18 or older and legally able to enter this agreement.

3. Products and descriptions

We work to display our products' colors, features, specifications, and details as accurately as possible. We do not guarantee that they will be accurate, complete, or error-free, and your screen may not display colors accurately.

All products are subject to availability. We may discontinue any product at any time. Prices are subject to change.

4. Pricing errors

If a product is listed at an incorrect price because of a photographic error, typographical error, or any other error in pricing information, we reserve the right to refuse or cancel any order placed at the incorrect price, whether or not the order has been confirmed and whether or not your card has been charged. If your card was charged and we cancel, we'll refund you in full.

5. Orders, payment, and our right to refuse

You agree to provide current, complete, and accurate purchase information, and to keep your payment details up to date. You agree to pay all charges at the prices in effect for your order, plus any applicable shipping and sales tax, and you authorize us to charge your payment provider when you place your order. All payments are in U.S. dollars.

We reserve the right to refuse or cancel any order, for any reason, at our sole discretion. We may limit or cancel quantities purchased per person, per household, or per order. These limits may apply to orders placed under the same customer account, the same payment method, or the same billing or shipping address. We may limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors, or that appear fraudulent.

If we cancel an order after charging you, we'll refund you in full.

6. Shipping, title, and risk of loss

Shipping terms are in our Shipping Policy, which is part of these Terms.

Title and risk of loss pass to you when we deliver the products to the carrier. If a package is lost or damaged in transit, contact us — our Refund & Return Policy tells you what we'll do, and we stand behind it — but legally, responsibility transfers at the point of carrier handoff.

7. Returns

Please read our Refund & Return Policy before ordering. It's part of these Terms.

8. Product use and safety

Sporting goods carry inherent risk. You assume that risk when you use them.

• Use each product only for its intended purpose, as described on its packaging and product page.
• Follow all instructions and warnings included with the product.
• Children should use our products under adult supervision.
• Wear appropriate protective equipment for the activity.
• Do not use any product that is damaged, worn, deflated, cracked, or altered.
• Light-up practice golf balls are not intended for use with real golf clubs unless the product specifically says otherwise.

To the fullest extent permitted by law, we are not responsible for injury, death, or property damage resulting from misuse of a product, failure to follow instructions or warnings, use without appropriate supervision or protective equipment, or use of a damaged or altered product.

9. Batteries and electronic products

Some of our products contain or require batteries, including button or coin cell batteries.

⚠ WARNING — button and coin cell batteries are dangerous if swallowed. Ingestion can cause severe internal burns and death in as little as two hours. Keep new and used batteries away from children. If you think a battery may have been swallowed or placed inside any part of the body, seek immediate medical attention.

• Keep the battery compartment closed and secured at all times.
• Use only the battery type specified for the product. The wrong battery type is the most common cause of a light-up product not working, and it can damage the product.
• Do not mix new and used batteries, or different battery types or brands.
• Remove dead batteries promptly, and remove batteries before storing a product long-term.
• Do not attempt to recharge a battery that is not rechargeable, and charge rechargeable products only with the charger supplied.
• Dispose of batteries according to your local regulations.

Batteries are consumable and are not covered as defects. See the Refund & Return Policy.

10. Disclaimer of warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ITS CONTENT IS ACCURATE OR COMPLETE.

Some states don't allow limits on implied warranties, so parts of this may not apply to you, and you may have additional rights.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF ACTION, IS LIMITED TO THE LESSER OF THE AMOUNT YOU PAID US OR $100.00.

Some states don't allow these limitations, so parts of this may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Cipton, Hardline Group LLC, and our affiliates, officers, agents, partners, and employees from and against any loss, damage, liability, claim, or demand — including reasonable attorneys' fees — made by any third party arising out of or in connection with: (a) your use of the Site; (b) your breach of these Terms; (c) your breach of any representation or warranty you made here; (d) your violation of any third party's rights; or (e) your misuse of any product. We reserve the right to assume exclusive defense and control of any matter you're required to indemnify us for, at your expense, and you agree to cooperate with that defense.

13. Intellectual property

The Site and its contents — including all text, graphics, photographs, video, designs, software, and the Cipton name, logos, and marks — are owned or licensed by us and protected by copyright, trademark, and other laws. You may view and print content for your personal, non-commercial use. You may not copy, reproduce, republish, distribute, sell, or otherwise exploit any part of the Site for commercial purposes without our written permission.

14. Content you submit

The Site may give you the ability to submit content — reviews, photos, videos, comments, or entries to a contest or promotion ("Your Content"). You keep ownership of Your Content.

By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free, fully paid, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display Your Content in any media — including in our advertising, on our website, on social media, and in marketing materials — without further notice, attribution, or compensation to you.

You represent and warrant that: you created Your Content or have all rights necessary to grant this license; you have permission from every identifiable person appearing in it to use their name and likeness; it does not infringe anyone's rights or violate any law; it is not false, misleading, obscene, harassing, hateful, or defamatory; and it does not contain unsolicited advertising.

If a contest or promotion has its own official rules, those rules control for that promotion.

15. Reviews

If you post a review, it must reflect your genuine, firsthand experience with the product. Don't post false or misleading statements, don't post reviews if you're affiliated with a competitor, and don't organize campaigns to post reviews — positive or negative.

We may accept, decline, or remove reviews at our discretion, but we do not remove reviews simply for being negative. Reviews reflect the views of the customers who wrote them, not ours.

16. Prohibited uses

You agree not to: use the Site for any unlawful purpose; systematically scrape or harvest data or content from the Site without our written permission; collect other users' information; interfere with or disrupt the Site or its security features; use bots or automated means to access the Site or place orders; attempt to gain unauthorized access to any part of the Site or our systems; impersonate anyone; or harass our staff.

17. Third-party links

The Site may link to sites we don't control. We're not responsible for their content, products, or practices, and linking to them isn't an endorsement.

18. Privacy

Our Privacy Policy is part of these Terms. The Site is hosted in the United States, and by using it you consent to your information being transferred to and processed in the United States.

19. Electronic communications

Using the Site, emailing us, and completing forms are electronic communications. You consent to receive communications from us electronically, and you agree that electronic agreements, notices, and records satisfy any legal requirement that they be in writing.

20. Termination

We may deny access to the Site to any person, at any time, for any reason, without notice or liability. If we terminate your access, you may not register again under another name.

21. Site changes and interruptions

We may change, suspend, or discontinue any part of the Site at any time without notice. We can't guarantee the Site will always be available, and we're not liable for any loss or inconvenience caused by downtime, maintenance, or discontinuation.

22. Events outside our control

We are not liable for any delay or failure to perform caused by anything beyond our reasonable control — including natural disasters, fire, flood, severe weather, war, terrorism, civil unrest, epidemic, labor disputes, carrier or supplier failures, utility or internet outages, and government action or restriction.

23. Governing law

These Terms and your use of the Site are governed by the laws of the State of New York, without regard to its conflict-of-law principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

24. Dispute resolution

Please read this section carefully — it affects your legal rights.

Informal resolution first. Before starting arbitration, you agree to contact us at support@cipton.com and give us 30 days to resolve the issue informally. Most problems get solved here.

Binding arbitration. If we can't resolve it informally, any dispute arising out of or relating to these Terms, the Site, or any product will be resolved by final and binding arbitration, not in court. YOU UNDERSTAND THAT WITHOUT THIS PROVISION YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND TO A JURY TRIAL.

Arbitration will be conducted by a single arbitrator under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where applicable, the AAA's Supplementary Procedures for Consumer Related Disputes, available at adr.org. Your fees and share of arbitrator compensation are governed by those consumer rules. Arbitration may be conducted in person, by document submission, by phone, or online. The arbitration will take place in Kings County, New York. The arbitrator must follow applicable law, and the award may be entered in any court with jurisdiction.

Small claims exception. Either of us may bring an individual claim in small claims court instead of arbitration, if it qualifies.

Other exceptions. These dispute provisions don't apply to claims to enforce or protect intellectual property rights, claims of theft, piracy, invasion of privacy, or unauthorized use, or requests for injunctive relief.

Class action waiver. THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. No arbitration may be joined with any other proceeding, and no dispute may be brought in a representative capacity on behalf of the general public or any other person.

Jury trial waiver. If for any reason a dispute proceeds in court rather than arbitration, each party waives any right to a jury trial.

Court venue. Any dispute that proceeds in court will be brought exclusively in the state or federal courts located in Kings County, New York, and both parties consent to personal jurisdiction and venue there.

If any part of this Section 24 is found unenforceable, that part is severed and the remainder stays in effect, and the severed dispute goes to the courts named above.

25. California residents

Under California Civil Code Section 1789.3, California users may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.

26. Miscellaneous

These Terms, together with the policies referenced in them, are the entire agreement between you and us. Our failure to enforce any provision isn't a waiver of it. If any provision is found unlawful or unenforceable, it's severed and the rest stays in effect. We may assign our rights and obligations at any time; you may not. Nothing here creates a partnership, joint venture, or employment relationship. These Terms won't be construed against us merely because we drafted them.

27. Contact us

Cipton Sports · Hardline Group LLC
support@cipton.com