At CIPTON, we are dedicated to delivering your purchase as quickly and affordably as possible. We offer several shipping options to meet your needs, and we will do our best to process and ship your order within 2 business days of receipt.
Shipping Methods
• Standard shipping: 5-7 Business Days, Free.
• Express shipping: 2-3 business days, Cost Calculated at Checkout.
Shipping Destinations
We currently ship to the US only. Please note that additional charges may apply for shipping to certain remote locations.
Order Processing Times
Orders will be processed and shipped within 1-2 business days of receipt.
Shipping Charges
Shipping charges are calculated based on the total weight of your order and the shipping method selected. They will be displayed during the checkout process before you complete your purchase.
Tracking Information
A tracking number will be provided for all shipments.
Delivery Times
Delivery times are estimated and not guaranteed. In the unlikely event that your shipment is delayed, we will do our best to resolve the issue as soon as possible.
Damaged or Lost Shipments
If you receive a damaged or lost shipment, please contact us at support@cipton.com within 7 of receipt. We will work with you to resolve the issue as quickly as possible.
Returns
If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Please contact us to initiate a return.
Contact Information
If you have any questions or concerns regarding shipping, please don't hesitate to contact us. Our customer service team is available Monday – Friday, 9 AM to 5 PM EST.